Course Description
Compassionate care requires empathy which is fundamental to a dental provider’s ability to connect with their patients. Empathy has been found to have a positive influence on patient and provider satisfaction. Unfortunately, empathetic care can also increase the risk of exposure to indirect trauma for the dental provider which can result in compassion fatigue.
Emotional and physical exhaustion can affect a provider’s well-being and negatively impact patient care. It is essential for dental healthcare providers to understand the factors influencing this occupational threat. This course is aimed to increase awareness of compassionate fatigue and equip the dental provider with strategies to build resilience against the risks associated with compassion fatigue.
MEET OUR PRESENTER
JEANNETTE DIAZ | DHSc, MPH, MSDH, RDH, RDHAP, FADHA
Jeannette is a highly respected leader in the dental hygiene profession, known for her compassionate and patient-centered approach. As an empath, she is deeply committed to humanizing healthcare to enhance the patient-provider experience. Jeannette holds dual master’s degrees in dental hygiene and public health, as well as a doctorate in health sciences from the Massachusetts College of Pharmacy and Health Sciences University.
In this session, we will focus on:
Recognizing risk factors influencing compassion fatigue.
Identifying signs of compassion fatigue.
Exploring strategies to reduce the risks associated with compassion fatigue.
